Girasol and the Corona crisis
First things first: we sincerely hope that you and your loved ones are safe now and in future!
It is important for us to assure you that we are still working for you in the online shop every day, so that there are no shipping delays on our part. Should changes occur, of course we will inform you here.
Our shop has closed for your and our protection until further notice, in order to avoid infection chains. We will inform you here and on social media as soon as this will change.
Naturally, we also take the safety of our employees very seriously. Thus, our employees work alternately until further notice in order to avoid unnecessary contacts. As a result, we are not as easily available on the phone as usual. However, we answer your e-mails on a daily basis from Monday to Friday!
We absolutely understand, if you are concerned about the current situation. According to the German Federal Institute for Risk Assessment not a single case has been reported worldwide in which an infection has happened via contact with contaminated surfaces. If you are still unsure, we would like to grant you an extended right of withdrawal - in case you want to keep the package for a few days before you open it. According to current knowledge the Corona virus is not particularly stable on dry surfaces (a few hours to a few days, depending on the material).
At the moment also many pick up places for parcels are closed. Therefore, we extend the right of withdrawal to 30 days (instead of 14 days so far) until further notice.
Please make sure, however, that the product must be as good as new (especially not washed) when you return it.
All in all, carrying babies can be an enormous relief for parents in this challenging situation: you have your hands free for siblings foe example. You can give your baby closeness and security without constantly carrying him in your arms. Many babies cry less when they are carried, which helps to further relax an already tense situation, especially in times of crisis. Babywearing gives you more space for everyday work, but also for crafting and playing.
We are here for you - always happy to answer any questions you might have!